Mary Gormandy White
Mary Gormandy White
Mary Gormandy White, M.A., SPHR, SHRM-SCP is a founding partner of MTI Business Solutions/Mobile Technical Institute. As the firm’s Director of Corporate Training & Consulting Services, Mary teaches a variety of HR, Management, Leadership, Communication and Customer Service corporate training classes, seminars and workshops throughout the U.S. She also provides expert human resource management consulting services to clients across the country in a variety of industries and is a frequent speaker at conference and association meetings.
Mary has more than 20 years of professional experience working with adult learners in corporate, career college and higher education settings, as well as significant experience in operations and human resource management. She has an extensive background in all aspects of training and instructional design and has in-depth knowledge of personality assessments in regards to employee, management, and leadership styles with specific expertise related to Everything DiSC.
She holds graduate and undergraduate degrees in Communication and has completed extensive post-graduate coursework in Instructional Design & Development and is a certified Everything DiSC trainer.
-
Why Good Employees Leave – And How You Can Keep Them
In today’s highly competitive hiring market, it’s more important now than ever before to have a sound strategy for keeping your organization’s top performing employees. It’s time to start thinking about the process of retaining employees differently; in the... -
How To Be A Coach And Not Just The Boss
If you want to be a great manager or HR professional, it’s important that your employees don’t just see you as a boss. If your employees perceive you solely as a “boss” – and not as a coach, that... -
The Great Generational Shift 2019-20 – Are You Prepared for the Post-Boomer Workforce? (SHRM & HRCI Accredited Course)
Generational differences have long been an important aspect of workplace diversity, and this is even more true now than even in the recent past. With the majority of the modern workforce consisting of members of four distinct generations –... -
Leading Managers to Create a Culture of Accountability
Managing managers poses unique challenges, especially when it comes to cultivating a culture of accountability. The leadership team of any organization sets the tone for accountability – the actions of leaders determine whether the supervisors they manage feel a... -
Tips for Dealing With Difficult Customers
When you work with the public, you interact with all kinds of people, personalities, and temperaments—all with disparate needs and agendas. As a result, no matter what industry you are in or what kind of service you provide, you’re... -
Coaching for Conflict Management – How HR Can Help Employees Manage Small Conflicts on Their Own
Help Create a Climate Where Employees Know How to ‘Fight Their Own Battles’ When Minor Conflicts Arise It is imperative to train supervisors on how to encourage employees to manage their own small conflicts without sending a message that... -
Communicate For Results – Key Strategies for Getting Things Done (SHRM & HRCI Certified Course)
You know that effective communication skills are vital to your success in business—but how much time do you devote to strengthening your abilities? Poor, ineffective communication can have wide-ranging negative consequences: missed deadlines, lost deals, tarnished reputations, workplace conflict,... -
HR Pro Toolkit – Make the Most of LinkedIn
With hundreds of millions of users throughout the world, it’s no surprise that LinkedIn is considered the premier online destination for business and professional networking. The site is widely known in the human resources community as a powerful resource... -
Interviewing Skills for Supervisors – Keys to Conducting Effective Candidate Interviews
Going beyond the basics of what not to ask interviewees, the Interviewing Skills for Supervisors: Keys to Conducting Effective Candidate Interviews webinar focuses on what you really need to know to conduct revealing interviews to help identify people who... -
Tips and Techniques for Effective Performance Appraisals
This webinar emphasizes what managers and supervisors need to know about employee performance appraisals. It covers the role and importance of providing employees with ongoing feedback and periodic formal evaluations, along with practical, how-to tips and strategies. Attendees will... -
How to Identify Leaders Within Your Organization
Identifying and developing talented employees with the potential to become supervisors, department managers and possibly even members of your company’s executive leadership team is a critical aspect of strategic staffing. Developing the ability to identify those with leadership potential... -
Diversity and Inclusion – Cultural Competence in the Workplace
Cultivating a work environment characterized by cultural competence is critical for success in the modern business environment. Today’s workforce is more diverse now than it has ever been in the past, and is likely to continue to become more... -
Beyond Annual Performance Reviews – How to develop Employee Performance Year-around
This performance review webinar will discuss the strategies to apply for employee performance improvement throughout the year by boing beyond the annual performance reviews. Learn stages of high performance teams, tools to use for monitoring and measurements the progress,... -
Step-by-Step Internal Investigations Best Practices
A properly conducted internal investigation can get to the facts behind employee complaints and other potentially problematic workplace situations, revealing what occurred and help guide actions to prevent or correct problems. Every organization needs to be prepared to effectively... -
Agile Leadership Essentials – Transforming Your Organization from Traditional to Agile
Effective organizational leadership requires a strategic perspective and application of an agile approach. While the best practices of traditional leadership remain important, leaders in the modern world must update their perspective and skillset to focus on doing what’s best... -
Leading Through Downsizing – Layoff Notification and Survivor Communication Best Practices
Learn how to effectively and appropriately structure layoff notification conversations and communicate and lead effectively through a reduction in workforce and beyond. A reduction in workforce (RIF) is definitely not something that any manager, business owner, or HR professional... -
Equal Employment Opportunity (EEO) Beyond the Basics – Key Concepts and Principles
If you are a supervisor, manager, HR professional or business owner, you – and the interests of your organization and its employees – will be well-served by developing a solid knowledge base with regards to key Equal Employment Opportunity... -
Workplace Sexual Harassment Investigations – Best Practices
With increasing media coverage and attention focused on sexual harassment, organizations need to be prepared for an increasing number of employee complaints related to this sensitive topic. Any time there are complaints associated with policy, procedure or law violations,... -
Stepping Up to Management: Tips For People Considering a Move To Management
Are you ready to transition to a management position? Find out what changes you can expect when you step up into a supervisory role and learn what steps you can take to convince your employer that you’re ready. Some... -
Agile HR 101 – Improving HR Through Agility
The webinar will provide modern business environment, HR practitioners to go beyond just keeping up with the rapid pace of change – they must be ahead of it. They must be prepared to act strategically and quickly while delivering... -
Multi-Generational Workplace Success – Are You Prepared for the Post-Boomer Workforce?
Generational differences have long been an important aspect of workplace diversity, and this is even more true now than even in the recent past. With the majority of the modern workforce consisting of members of four distinct generations –... -
LinkedIn Recruitment Strategies for HR Professionals
With hundreds of millions of users throughout the world, it’s no surprise that LinkedIn is considered the premier online destination for business and professional networking. The site is widely known in the human resources community as a powerful resource... -
Social Media Recruitment – Strategies for Facebook, Twitter, and LinkedIn
Social media training online has changed the way people search for and discover employment opportunities. No longer can you simply place an ad in the newspaper and get all of the qualified candidates you need for every open position.... -
FMLA and Non-Chronic (short term) Illness
Family Medical Leave Act (FMLA) compliance critical for employers, and this webinar focuses on one key aspect of this complex regulation (non-chronic/short term illnesses). Companies that are covered under the FMLA are required to comply with the law, which... -
Workplace Violence – Recognizing and Minimizing the Risk
Managers and employees alike need to be aware of the risks associated with workplace violence – this is a key component of any comprehensive risk management or workplace safety program. While we’d all prefer to avoid dealing with workplace... -
Leadership Essentials – What Separates Leaders from Managers
What is it that separates leaders from managers? It’s a fact that the most effective supervisors are viewed as leaders by their subordinates and that the quality of a company’s leadership impacts its potential for strategic growth and long-term... -
Sale!
Internal Investigations Essentials
For both practical and legal reasons, internal investigations are increasingly becoming an important part of business culture. Managers must be aware of the legal importance of internal investigations as well as the best practices for conducting those investigations. Properly conducted... -
Sale!
Beyond “Illegal” Interview Questions – What Hiring Managers Need to Know About Protected Characteristics
This webinar will provide people involved in all aspects of the hiring process with a comprehensive overview of key facts about protected characteristics to screen applicants, conduct interviews and make hiring decisions in a manner that is compliant with... -
Sale!
Develop Influence – Get Results Without Authority
The ability to influence others without relying on formal authority – whether you have it or not – is within your reach, but first you must understand what influence really is and commit to doing what is necessary to... -
Sale!
Agile HR – Improving HR Through Agility
Agility has come to be known as a full scale “movement” impacting many aspects of business operations, including HR. While the While the concept of “agile” first started as a means to improve and speed up software development, it... -
Sale!
Are You Considering a BYOD Policy?
Is your organization thinking about implementing a BYOD policy? This is a trend that more and more companies are starting to consider, for a variety of good reasons, but it should only be implemented after careful planning and consideration.... -
Sale!
Getting Started with Social Media Recruiting – Strategies for Facebook, LinkedIn and Twitter
Social media has had an enormous impact on recruiting best practices, largely due to the fact that social media sites have drastically changed the way people seek information. When you are recruiting, you are marketing – and successful marketing... -
How to Identify Leaders Within Your Organization
Identifying and developing talented employees with the potential to become supervisors, department managers and possibly even members of your company’s executive leadership team is a critical aspect of strategic staffing. Developing the ability to identify those with leadership potential... -
Workplace Violence: Recognizing and Minimizing the Risk
Have you done everything you can to make sure that your supervisors and employees are prepared to deal with a workplace violence situation if they are even faced with one? While we’d all prefer to avoid dealing with workplace... -
Workplace Harassment Prevention: What Supervisors Need to Know About Laws and Liability
It’s critical for managers to fully understand the implications of workplace harassment from a supervisory perspective. Every manager in your company should be properly trained regarding the risks of workplace harassment. All supervisors need to be well-versed in how... -
Stepping Up to Management: Tips For People Considering a Move To Management
Are you ready to transition to a management position? Find out what changes you can expect when you step up into a supervisory role and learn what steps you can take to convince your employer that you’re ready. Some... -
Interviewing Strategies: Essential Skills for Supervisors
Whether you are new to the hiring process or if you’re a seasoned manager or HR practitioner, you’re sure to find the powerful tips and techniques you’ll learn from Interviewing Strategies: Essential Skills for Hiring Managers to be helpful,... -
Leadership Essentials: What Separates Leaders from Managers
What is it that separates leaders from managers? It’s a fact that the most effective supervisors are viewed as leaders by their subordinates and that the quality of a company’s leadership impacts its potential for strategic growth and long-term... -
Management Skills: How to Get good Results from Bad Behavior
Dealing with employees who exhibit bad behavior in the workplace can be frustrating and time-consuming, but it’s something that most managers have to do far too often. Behavioral problems exist in many (probably most or maybe even all!) organizations.... -
Promoting a Positive Work Environment Through Internal Customer Service
Customer service success must start from the inside. An organization must exhibit exceptional internal customer service in order to truly provide exceptional service to their external customers – this is true regardless of industry or company size. Learn how... -
People-Reading Made Easy: A Simple Framework for Building Effective Workplace Relationships
Whether you’re a manager, HR professional or employee at any level, chances are that much of the stress you experience at work is related to ‘people’ issues – and these issues often result from basic personality differences. Chances are... -
Stepping Up to Management: Tips For People Considering a Move To Management
Description: Project Management is defined as the planning and organization of an organization’s resources in order to move a specific task, event or duty toward completion. However, Validation of Computerized Systems has a very specific set of tasks that... -
How to Identify Leaders Within Your Organization
Description: Are you ready to transition to a management position? Find out what changes you can expect when you step up into a supervisory role and learn what steps you can take to convince your employer that you’re ready.... -
Workplace Violence: Recognizing and Minimizing the Risk
Description: Identifying and developing talented employees with the potential to become supervisors, department managers and possibly even members of your company’s executive leadership team is a critical aspect of strategic staffing. Developing the ability to identify those with leadership... -
Workplace Violence: Recognizing and Minimizing the Risk
Description: Identifying and developing talented employees with the potential to become supervisors, department managers and possibly even members of your company’s executive leadership team is a critical aspect of strategic staffing. Developing the ability to identify those with leadership... -
Stepping Up to Management: Tips For People Considering a Move To Management
Description: Project Management is defined as the planning and organization of an organization’s resources in order to move a specific task, event or duty toward completion. However, Validation of Computerized Systems has a very specific set of tasks that... -
How to Identify Leaders Within Your Organization
Description: Are you ready to transition to a management position? Find out what changes you can expect when you step up into a supervisory role and learn what steps you can take to convince your employer that you’re ready....
