What is a Webinar?
A webinar is a convenient way to attend live training programs. The audio can be accessed over phone lines or the internet and the written content (slides, documents etc.) are accessed via the Internet.
How do I register for a webinar?
Choose the webinar / program listed by topic name. Fill in a simple registration form and follow the steps thereafter. You will receive a confirmation of you registration in your registered e-mail as soon as your payment is processed. Your registration and access details to the event will also be available on “My Account” page of our website.
What infrastructure do I need to attend a webinar?
All you need is a computer with internet access.
What are the advantages of attending webinars at Webinar Compliance?
Webinar Compliance is a one stop destination to all your training needs. With over 100 industry experts we bring to the online forum, possess length and breadth of experience and expertise. Webinars are time and cost effective and can be taken from anywhere at your convenience.
Are Webinar Compliance’ webinars interactive?
Yes! Webinar Compliance organizes live webinars that are meant to be interactive.
Where do I seek information on upcoming Webinar Compliance webinars?
Webinar Compliance will send you information as well as reminders on upcoming webinars of your choice. However, you will have to complete a simple form to join our mailing list that will be handled in strict confidentiality.
What is an OnDemand Webinar?
On Demand webinars are Recorded version of the Live webinars. Almost all our live webinars are recorded. If for some reason there is a schedule conflict, you may opt of the recording of the webinar. The recorded version will be available 24 hours after the completion of the live event.
How soon should I join a webinar session?
We suggest that you log in at least 20 minutes before the start of the webinar. This ensures that you have enough time to check if your computer’s audio and video are fine.
Will there be any assistance during a webinar?
Yes, you may send a chat message and communicate with your Host from Webinar Compliance, who will be present to support you throughout the webinar.
Could Webinar Compliance host webinars exclusively for my organization?
Yes, we do host exclusively customized webinar for organizations. Please send us details of the topics that you are looking for training on and we will be glad to assist you.
Why don’t I receive frequent emails for all the training that Webinar Compliance offers?
Webinar Compliance respects your time, interest and space in your inbox. We send information to our customers on webinars that are relevant to their choice of areas of interest. If you want to receive webinars from other areas, you just need to let us know.
Can I suggest a webinar topic?
Yes, we welcome your suggestions. A link is provided on the home page for this purpose.
How secure is my online transaction with Webinar Compliance?
Your online transactions with us are extremely secure. We operate on a safe and reliable platform and hence your data is safeguarded from misuse, unauthorized disclosure or access, destruction, modification or loss.
Webinar Compliance reserves the right to cancel or reschedule any Webinar/event due to inevitable reasons such as insufficient registrations or circumstances beyond its control. All the attendees will be notified about the cancellation of the event, 24 hours prior to the start time of the Webinar event.
The cancelled Webinar, could be rescheduled and a New Date would be promptly intimated to the attendees.
In such an event, the attendee can opt for one of the below :
If the New Date is not of convenience, the webinar stream (1-Time Recording) may be availed.
The attendees may also opt to take a different webinar, which has a same price tag at a future date & time; they are welcome to do so.
On-Demand recordings (Past events) in exchange but equal to the original amount remitted.
A redeemable voucher (Valid for 12 months), which could be used to purchase any of our future events.
Webinar Compliance will process refund only if an event that has been cancelled, is not rescheduled within 90 days from the original scheduled date of the webinar.
If a webinar is canceled completely, an attendee may opt either of above points 2,3,4, or a full refund of the amount paid in a single settlement. The payment will be processed within 7 Business days from the day, we receive the refund request. However, Webinar Compliance will not be responsible for any penalties or other expenditure incurred due to the cancellation.
Individual attendees can cancel their event for any specific reason. They must notify Webinar Compliance about the cancellation of their registration at least 48 hours prior to the event start date and time. In such an event, a refund will be processed, minus an administrative fee of $45, to the individual.
If the attendee fails to cancel the registration to the event within the above mentioned stipulated time or if fails to attend the event, no refund shall be made.
For further clarification on the refund or cancellation policy, you can contact the support team over the phone or please write to us on support@webinarcompliance.com, with the transaction ID, event ID & event date in the subject column.