Dealing with Toxic People

Interaction with people who make a conversation or situation toxic can be a touch challenge in personal life. It’s worse, especially in a professional setting. One challenge is managing the psychological impact it has on us. The other more challenging aspect is how we respond effectively – in essence – can we refine our communication in ways that continue to allow us to get the job done and maintain a working relationship.

Join in this interactive webinar, as you will be imparted with strategies, tactics and skills to protect your emotional and psychological well-being, while ensuring you do not let the toxic element control or dominate the working environment.

This webinar is for you if:

  • You work in a team or group environment
  • You interact with the public
  • You have a team leadership role
  • You want to have less stress and more control of interactions
Areas Covered in the Session :

  • The drivers of toxic behaviour – why they do what they do
  • Specific tactics, tips and tools for responding to toxic communications
  • How to stay centered and present when faced with toxicity
  • A key to relieving your own frustrating
  • How to get work done, have effective communications and not let them control your life
Who Should Attend:A must attend webinar for everyone who have:

  • A need to advise their staff who feel the workplace is toxic
  • Ever felt frustrated by the irrationality and unproductivity of the emotions of other people
  • Ever felt exhausted having to deal with these emotions
  • Ever wanted to avoid a person or meeting because they knew it would be unproductive and they’d leave emotionally exhausted
  • Replayed a situation after the fact trying to figure out “what happened” or “what I could have done differently”
  • Ever reacted emotionally to a situation and after regretted their response


Michael Healey

Michael Healey works with businesses and organizations that understand the value of developing people as a foundation for continual improvement and enhancing organizational capacity. He believes that our workplaces and our workplace relationships can be fun, inspiring, energizing, satisfying AND be creative and productive. The programs he’s been delivering since 1987 are engaging and designed to create immediate practical application.

  Go PRIME   🛈 $ 240 SELECT
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  • Login Information with Password to join the session, 24 hours prior to the webinar
  • Presentation Handout in .pdf format
  • Presentation from the Speaker
  • Feedback form
  • Certificate of Attendance
  • Recording access Information with Password to view the webinar, will be sent 24 hours after the completion of the Live webinar.
  • Presentation Handout in .pdf format
  • Certificate of Attendance